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Frequently Asked Questions

Our Most Popular Questions

Desktop as a Service (DaaS) is very similar to your normal desktop, but instead of all of your data and applications being stored on your physical PC or laptop, everything runs from our secure data centre. No more worrying about backups, or data loss, or costly hardware upgrades; we take care of everything.

Yes you can and we can provide the latest versions of Microsoft office (Currently Office 2019) We can also provide you with Hosted Emails with Office 365.

We find that typically around 1Mbps connection per 10-20 users will provide a good level of speed and performance.

No, you can work anywhere where you have an internet connection.

Yes, we can add your applications to your users’ profiles and deal with application support on your behalf (valid license will be required).

Technical Questions Answered

Yes, you can print to your local printers.

Yes it is possible to configure scanners to scan from your local scanner to your hosted desktop. If your internet speeds are particularly poor, you may have to use a third party application.

Yes you can use multiple monitors.

Your data is stored securely and is managed by our data centre staff based in the UK.

Yes, we offer a migration service where we will migrate your whole server (physical or virtual) and replicate it and host it in your RentedApps Hosted environment (SAP, IRIS, SAGE, MCS, CRM, Access and Sage Manufacturing are just a small few that are suitable).

Support FAQ’s

We provide 24/7 monitoring support.

You can raise a support ticket by emailing or drop us a call on: +44 (0)844 811 1105