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Hosted 3CX PBX

Hosted 3CX Phone Systems: Managed PBX

Are you looking for a seamless, efficient, and cost-effective communication solution for your business? 

Look no further! SES Computer’s managed PBX, powered by 3CX. Our phone system is designed to provide you with an unparalleled communication experience and is hosted on our own Cloud platform in the UK.

Whether you need a PBX system or VoIP solutions, we’ve got you covered. Let us handle the technical complexities while you enjoy the benefits of a feature-rich and reliable phone system tailored to meet the needs of businesses in Dorset, Hampshire, Wiltshire, Sussex and beyond.

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Why Choose Our Hosted 3CX Phone Systems?​

There are a number of reasons to trust us to manage your 3CX PBX including:

Effortless Setup, Maintenance & Support

ay goodbye to the headaches of setting up and maintaining a phone system. With our managed hosted service, we take care of everything, from installation and configuration to ongoing maintenance and support. We offer free setup and migration to ensure a smooth transition to your new system. Our team of experts ensures your 3CX phone system is always running at peak performance so you can focus on what you do best, running your business.

Superior Reliability and Uptime

Downtime is not an option in today’s fast-paced business environment. Our managed hosted system offers robust infrastructure with high availability and redundancy, guaranteeing exceptional reliability and uptime. You can trust that your communication system will be operational when you need it most, minimizing disruptions and keeping your business connected.

Cost Saving With Transparent Pricing

Budgeting for your communication needs has never been easier. 3CX pricing is not based on the number of users so you can add as many extensions as you need. The cost is determined by how many calls can be made at once. Our managed hosted system operates on a subscription-based model, offering predictable and transparent pricing. No more unexpected expenses. You’ll instead have one clear monthly fee that covers everything.

Scalability and Flexibility

As your business grows, so do your communication needs. Our managed hosted system with 3CX scales effortlessly with your business. Whether you’re adding new users, expanding to new locations, or integrating additional features, we provide the flexibility to accommodate your evolving requirements. Easily add and remove users whenever you need.

Unleash the Full Potential of 3CX with Our Managed Hosted Phone System

Feature-Rich Communication

3CX is renowned for its extensive suite of features that enhance communication and collaboration:

  • Unified Communications: Integrate voice, video, chat, and email into a single, cohesive platform.
  • Web Conferencing: Conduct virtual meetings with ease using our user-friendly web conferencing tools.
  • Mobile Access: Stay connected on the go with mobile apps for iOS and Android devices.
  • Call Center Capabilities: Optimize your call center operations with advanced features like call queuing, reporting, and analytics.

Frequently asked questions

What is a hosted 3CX phone system, and how does it work?

A hosted 3CX phone system is a cloud-based business phone solution that operates over the internet. It helps unify communications, improving collaboration, increasing productivity and creating a better experience for your customers. It also includes a range of advanced features like status, instant messaging, web conferencing, chat, sending voicemails to emails, and along with other helpful tools.

How does a hosted 3CX phone system work?

A 3CX phone system uses software to enable businesses to easily manage phone calls and improve communication with customers and employees. It eliminates the need for traditional on-premise PBX hardware by hosting the phone system on remote servers. This means users can make and receive calls using IP phones, mobile apps, or web clients, ensuring seamless communication anywhere with an internet connection.

What are the benefits of using a 3CX phone system in the UK?

A 3CX phone system offers numerous benefits for UK businesses including:

  • Reduced telecommunication costs cutting out traditional line fees
  • Easy scalability allowing you to add and remove users whenever required
  • Improved remote working capabilities
  • Integrated communication tools like video conferencing and live chat
  • Improved customer service and support allowing you to have things like call queues and interactive voice responses
  • Cross-device support working on desktops, desk phones, smartphones and tablets
  • Enhanced security from cyber threats
  • Ensures you are compliant with GDPR

How do I set up a hosted 3CX phone system for my business with SES Computers?

Setting up a hosted 3CX phone system with SES Computers is a streamlined process. SES Computers offers expert guidance from start to finish, ensuring that your system is configured to meet your business needs. After choosing SES Computers as your provider, their team will remotely configure the system through a web-based management console. You’ll connect your IP phones or download the 3CX mobile app for easy access. SES Computers also assists with porting existing numbers, integrating the system with your current infrastructure, and providing ongoing support to ensure a seamless transition.

Is a hosted 3CX phone system secure for UK businesses?

Yes, a hosted 3CX phone system is designed with security in mind, featuring encryption for voice calls and data, robust firewall configuration, and automatic updates. Additionally, 3CX adheres to UK data protection laws, ensuring that your communications remain secure and compliant with GDPR.

How does a 3CX phone system support remote working in the UK?

A 3CX phone system is ideal for remote working, allowing employees to connect from anywhere in the UK or globally. The system offers mobile apps for iOS and Android, as well as a web client, enabling team members to make and receive calls, participate in video conferences, and collaborate efficiently from any location with an internet connection.

What costs are involved in implementing a hosted 3CX phone system in the UK?

The cost of a hosted 3CX phone system varies based on the number of users, additional features, and the hosting provider. Typically, UK businesses can expect to pay a monthly subscription fee, which is often more affordable than traditional phone systems. There are also no upfront costs for hardware, and the system’s scalability helps businesses manage costs effectively.

Can 3CX record calls?

Yes, a 3CX phone system can be used to record calls. This can help your quality control allowing you to playback calls when needed. All calls are managed in the 3CX management console so you can easily find them.

Does 3CX need the internet to work?

An internet connection is required in order to use a 3CX phone system. The connection can be a wired internet connection or using Wi-Fi, 4G or 5G.

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