Managed IT Support for SMEs in Dorset & Hampshire

30+ years of trusted IT support and cybersecurity solutions for small and medium-sized businesses across the South of England. Proactive monitoring, expert support, and predictable monthly costs.

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Trusted by businesses across Dorset, Hampshire, Somerset, Wiltshire & across the UK

30+ Years Experience | UK-Wide Cloud Services | Fixed Monthly Pricing

Managed It Support

Our Managed IT Services

Managed IT Support

As a leading managed IT support company, we provide proactive monitoring and 24/7 expert support for small to medium-sized businesses in Dorset, Somerset, Wiltshire, and Hampshire, minimizing downtime so you can focus on what you do best.

Cyber Security

Our managed cyber security gives you 24/7 expert monitoring, rapid threat detection, and proactive incident response while reducing the cost and complexity of building an in-house security team. Stay secure, compliant, and focused on your business.

Hosted 3CX VoIP

Scalable and cost-effective VoIP PBX solution that allows your business to handle phone calls, video conferencing, and live chat seamlessly, all from the cloud. Hosted on UK-based servers for fast, reliable communication.

Hosted Desktops

Cloud hosted desktops and Desktop as a Service (DaaS) allow you to access your desktop wherever you are. Virtual desktops help businesses securely share files, documents, data, and applications with colleagues and clients worldwide.

Cloud Backups

Protect your business from data loss with a managed cloud backup system that gives you automated, secure backups without the headache. With 24/7 monitoring and rapid recovery, your critical data is safe and fully compliant.

Internet Services

Our managed internet solutions include superfast broadband, fibre and leased lines across the UK, providing a reliable and cost-effective service tailored to meet your business needs with dedicated support.

Why Choose SES Computers?

SES Computers stands out as a trusted partner in IT excellence, proudly serving businesses from our Dorset headquarters. We collaborate closely with organizations to safeguard systems, streamline operations, and fuel expansion.

Personalized On-Site Assistance

Your dedicated engineer provides reliable, swift support throughout Dorset and surrounding counties, ensuring seamless continuity. We’re local, hands-on, and always here when you need us.

Straightforward Billing

Access unlimited IT help through a simple, flat-rate monthly plan—free from surprises, enabling effortless financial forecasting. Know exactly what you’ll pay each month with no hidden costs.

Forward-Thinking Oversight

Cutting-edge proactive monitoring anticipates and neutralizes problems in advance, minimizing interruptions and sustaining peak productivity. We fix issues before you even know they exist.

Tailor-Made Strategies

Whether implementing cloud solutions, bolstering cybersecurity, or handling hardware and networking, our offerings align precisely with your objectives. Every solution is customized for your business.

Established Excellence

Backed by 30+ years in the field, our accredited experts offer dependable, community-rooted IT services you can count on. We’ve been supporting local businesses since before the internet!

Growth-Ready Flexibility

Our adaptable plans evolve alongside your company, balancing expenses with superior tech reliability as you scale. Start small and grow without limits—we scale with you.

Lots of knowledge, gave me amazing support and talked in a language that I could understand, helped me find a solution quickly
Would highly recommend

Marie Atkinson
A bunch of genuinely nice tech professionals who truly care about support businesses to thrive. They support large companies but give the same enthusiasm and…Read More »

Laura Riaz
A great company. The staff are very friendly and always willing to help. No problem is too small for them and it…Read More »

Graham Belsham
A friendly but professional company, they carried out a server replacement well and with minimal downtime. It is good to have a local business such…Read More »

Chris Barrett
Been using this firm for over 20 years still no faults ever to report in all that time. Unlike high Street shops, these guys know…Read More »

lewis metcalf

How It Works

Getting started with SES Computers is simple. Here’s our proven process for delivering exceptional managed IT support:

1. Assessment

We conduct a comprehensive review of your current IT infrastructure, identifying gaps, vulnerabilities, and opportunities for improvement.

2. Proposal

We present a tailored IT support plan with transparent pricing, clear deliverables, and service level agreements designed for your business.

3. Onboarding

Our team seamlessly integrates with your systems, setting up monitoring, security protocols, and support channels with minimal disruption.

4. Ongoing Support

Enjoy proactive monitoring, rapid response times, regular reviews, and continuous optimization as your dedicated IT partner.

Frequently Asked Questions

What areas do you cover for managed IT support?

We’re based in Portland, Dorset, and provide comprehensive managed IT support across Dorset, Hampshire, Somerset, and Wiltshire. This includes major towns and cities like Bournemouth, Portsmouth, Southampton, Salisbury, and Bristol. Our cloud services are available UK-wide, meaning we can support businesses anywhere in the country with our hosted solutions.

How quickly do you respond to IT issues?

We provide proactive monitoring during business hours with rapid response times. Critical issues are prioritized immediately, while standard support requests are typically addressed within 3 hours. Our 24/7 cybersecurity monitoring ensures your systems are protected around the clock, even outside business hours.

What’s included in your managed IT support package?

Our managed IT support includes proactive system monitoring, regular maintenance and updates, cybersecurity protection, help desk support, cloud services, backup and disaster recovery, strategic IT planning, and a dedicated account manager. We offer flexible packages tailored to your specific business needs with transparent, predictable monthly pricing.

Do you provide 24/7 support?

We provide proactive monitoring and support during business hours for general IT issues. Our cybersecurity services include 24/7 expert monitoring, threat detection, and incident response to protect your business around the clock. For critical emergencies, we have escalation procedures in place to ensure rapid resolution.

How much does managed IT support cost?

Our pricing is based on your specific requirements, number of users, and the level of support needed. We offer straightforward, flat-rate monthly billing with no hidden costs, making it easy to budget for your IT expenses. Contact us for a free assessment and customized quote based on your business needs.

Can you work with our existing IT infrastructure?

Yes, absolutely. We work with a wide range of systems and platforms including Microsoft 365, various cloud providers, on-premise servers, and hybrid environments. During our initial assessment, we review your current infrastructure and create a plan that integrates seamlessly with your existing setup while identifying opportunities for improvement.

What industries do you specialize in?

We have over 30 years of experience working with businesses across multiple sectors including retail, hospitality, education, healthcare (including care homes), manufacturing, research, and professional services. We also have specialist expertise in compliance-heavy industries requiring CQC standards and data protection.

Ready to Transform Your IT?

Get started with SES Computers today and experience the difference that 30+ years of expertise makes. Contact us for a free IT assessment and discover how we can help your business thrive.