Professional IT Support for Small Businesses
Dorset, Hampshire & Nationwide Coverage
With over 30 years of experience, SES Computers delivers enterprise-level IT solutions tailored for small and medium-sized businesses. From proactive monitoring to rapid response support, we keep your technology running so you can focus on growing your company.
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Trusted by SMEs Across the South of England
As a leading Managed Service Provider (MSP), we combine decades of expertise with cutting-edge technology to deliver IT solutions that drive your business forward.
30+
Years Experience
15 min
Avg Response Time
98%
First Contact Resolution
ISO 27001
Certified Security
Why Choose Our Small Business IT Solutions?
Responsive Support
- 98% of support requests resolved on first contact
- Average response time under 15 minutes
- 70% of issues resolved same-day
- No additional charges for follow-up support
Dedicated Account Manager
- One consistent point of contact who knows your business
- Regular strategic reviews and technology planning
- Proactive recommendations for improvement
- Direct access to senior technical expertise
Local & Nationwide
- Headquarters in Portland, Dorset
- On-site support across Dorset, Hampshire, Somerset & Wiltshire
- Remote support available nationwide
- Rapid on-site response when you need it
Comprehensive IT Support Services
Our managed IT services for small business operations cover everything you need to keep your technology running smoothly.
Managed IT Support
Proactive monitoring and 24/7 support for small to medium-sized businesses. We minimise downtime so you can focus on what you do best. Scalable solutions that grow with your business.
Cyber Security
24/7 expert monitoring, rapid threat detection, and proactive incident response. Stay secure, compliant, and focused on your business while professionals protect you from cyber threats.
Hosted 3CX VoIP
Scalable and cost-effective VoIP PBX solution for phone calls, video conferencing, and live chat. Hosted on UK-based servers at a fraction of traditional telecom costs.
Hosted Desktops
Desktop as a Service (DaaS) lets you access your desktop from anywhere. Securely share files, documents, and applications with colleagues and clients worldwide.
Cloud Backups
Automated, secure cloud backups with 24/7 monitoring and rapid recovery. Protect your critical data with peace of mind knowing it’s safe, accessible, and fully compliant.
Managed Internet
Superfast broadband, fibre, and leased lines across the UK. Reliable, cost-effective connectivity tailored to your business needs with dedicated support.
90-Day Performance Guarantee
We guarantee measurable improvements to your technology operations, strategic alignment, and security posture within 90 days – or receive a full refund. No measurable improvements? You don’t pay.
Our Comprehensive IT Support for Businesses
Remote & On-Site Technical Services
- Quick problem resolution keeps your team productive
- Expert engineers address underlying issues to prevent recurrence
- IT support services for small business with 70% same-day resolution
- No additional charges for follow-up support
Strategic Technology Planning
- Streamline operations to reduce costs
- Implement tools that enhance productivity
- Identify opportunities before they become critical issues
- Future-proof your technology investments
Security & Compliance Management
- Modern cybersecurity solutions explained clearly
- GDPR and Data Protection Act compliance
- Access management, data security & network monitoring
- Business continuity and disaster recovery planning
Long-Term Partnership Approach
- Dedicated account manager from day one
- Regular strategic reviews aligned with your goals
- Genuine understanding of your business needs
- Consistent point of contact throughout partnership
Frequently Asked Questions
Get answers to common questions about our small business IT support services.
Our IT support packages start from a fixed monthly fee based on your number of users and requirements. We offer transparent pricing with no hidden costs and predictable monthly expenses. Contact us for a free assessment and tailored quote specific to your business needs.
We provide IT support across Dorset, Hampshire, Somerset, and Wiltshire, with remote support available nationwide. Our headquarters is in Portland, Dorset, allowing us to offer rapid on-site support throughout the South of England. For businesses outside our immediate area, our comprehensive remote support ensures you’re never without help.
Our average response time is under 15 minutes, with 98% of issues resolved on first contact. We offer same-day resolution for 70% of reported issues and no additional charges for follow-up support. Our dedicated team ensures your business experiences minimal downtime.
Yes, we fully support hybrid and remote working setups. Our hosted desktop and Microsoft 365 solutions enable secure working from anywhere, with cloud backups and cybersecurity protection for all devices. We help businesses adapt to modern working practices seamlessly.
With 30+ years of experience, ISO 27001 certification, and our unique 90-day performance guarantee, we offer unmatched expertise and accountability. If you don’t see measurable improvements to your technology operations within 90 days, you don’t pay. We combine enterprise-level solutions with personalised service for SMEs.
Our managed IT services include proactive monitoring, help desk support, cybersecurity protection, cloud backups, Microsoft 365 management, strategic technology planning, and regular system reviews. Each client receives a dedicated account manager for personalised service and consistent communication.
For small businesses, outsourced IT support often provides better value. You gain access to diverse expertise for less than the cost of one full-time engineer, complete team support rather than relying on a single individual, and established processes with proven methodologies. This allows you to focus on your core business while we handle the technology.
Specialised IT Solutions for Your Industry
We understand that different industries have unique IT requirements. Our managed IT services for small business clients include specialised solutions tailored to your sector.
Accountants
Secure, compliant IT solutions for accounting practices. Making Tax Digital ready, data protection, and seamless software integrations.
Healthcare
HIPAA and NHS-compliant IT support for healthcare providers. Secure patient data management and reliable systems for critical care.
Charities
Cost-effective IT solutions for non-profits. Maximise your impact with reliable technology while keeping costs manageable.
Ready to Transform Your IT?
Get in touch today for a free IT assessment. Our team is ready to discuss how we can help your small business thrive with reliable, proactive IT support.
Outsourced IT Support vs. In-House Teams
Considering hiring internal IT staff? Here’s why small business IT solutions from an experienced managed service provider often deliver better value.
In-House IT Team
- ❌ Single point of failure when staff are sick or on holiday
- ❌ Limited expertise in one or two areas only
- ❌ High salary costs (£35k-£55k+ per engineer)
- ❌ Training and certification costs add up
- ❌ Recruitment and onboarding delays
- ❌ No 24/7 coverage without overtime costs
SES Managed IT Support
- ✓ Full team coverage – never without support
- ✓ Diverse expertise across all IT disciplines
- ✓ Predictable monthly costs, no surprises
- ✓ Certifications and training included
- ✓ Immediate onboarding, no recruitment delays
- ✓ 24/7 monitoring with proactive support