Managed IT Services for SMEs in Dorset & Hampshire
Your trusted outsourced IT department based in Portland, Dorset. We provide comprehensive managed IT services with 24/7 support, proactive monitoring, and expert cybersecurity protection for businesses across Bournemouth, Southampton, Poole, Salisbury, and the wider South West.
- 24/7 Proactive Monitoring & Helpdesk Support
- Cybersecurity & Data Protection for SMEs
- Predictable Monthly Costs – No Surprise Bills
- Microsoft 365 Setup, Migration & Support
✓ 3-Hour Response Guarantee ✓ No Long-Term Contracts ✓ Local Engineers in Portland
Your Dedicated IT Support Team
The Experts Behind Your Managed IT Services
When you partner with SES Computers, you’re not just getting a service – you’re gaining a dedicated team who genuinely care about your business success. Based at the Maritime Business Centre in Portland, Dorset, we’ve been providing IT support to local SMEs for over 30 years. Unlike faceless IT providers, you’ll always know who’s looking after your technology.
Your Dedicated Account Manager
Your single point of contact who truly understands your business. They'll handle your IT strategy, coordinate support requests, and ensure our services align with your goals. No more explaining your setup to different people each time you call – your account manager knows your systems inside and out.
24/7 Helpdesk & Technical Support
Our experienced support team is available around the clock – weekdays, weekends, and bank holidays. Whether it's a quick question or an urgent system issue, you'll speak to knowledgeable technicians who can resolve problems remotely or escalate to on-site support when needed. Average response time: under 3 hours.
Local Field Engineers
When remote support isn't enough, our skilled field engineers provide on-site IT support across Dorset, Hampshire, Wiltshire, and Somerset. Based in Portland, we can reach businesses in Bournemouth, Poole, Southampton, Salisbury, and surrounding areas quickly. Hands-on experts who get your systems running.
Cybersecurity Services for SMEs
Protect Your Dorset & Hampshire Business From Cyber Threats
⚠️ 45% of UK SMEs have suffered a cyber attack, with phishing accounting for half of all incidents. Small businesses are increasingly targeted because hackers know they often lack proper protection.
Don’t become a statistic. Our comprehensive cybersecurity services protect businesses across Dorset, Hampshire, Wiltshire, and Somerset from evolving threats. We implement multiple layers of defence – from email security and endpoint protection to staff training and disaster recovery – so you can focus on running your business with peace of mind.
As part of our managed IT services, cybersecurity isn’t an afterthought – it’s built into everything we do.
Email Security
Advanced filtering blocks phishing attempts, malware, and spam before they reach your inbox. Protects against the #1 attack vector for SMEs.
Cloud Backup & Recovery
Automated, encrypted backups ensure your data is always recoverable. If ransomware strikes or disaster hits, we'll have you back up and running fast.
Endpoint Protection
Enterprise-grade antivirus and threat detection for all your computers and devices. Real-time monitoring catches threats before they spread.
Staff Security Training
Your team is your first line of defence. We provide awareness training to help staff spot phishing emails, social engineering, and other threats.
Comprehensive IT Solutions for SMEs
Our Managed IT Services Cover Everything You Need
From day-to-day IT support and cybersecurity to cloud services and Microsoft 365, our managed IT services give businesses across Dorset, Hampshire, Bournemouth, Southampton, and the wider South West everything they need to thrive. Think of us as your complete outsourced IT department.
IT Support & Helpdesk
IT support via phone, email, or our ticketing system. We're always available – weekdays, weekends, and bank holidays. Average response time under 3 hours, with critical issues handled immediately. Your business never stops, and neither do we.
Cybersecurity Services
Comprehensive protection for your business including email security, endpoint protection (antivirus), firewall management, and staff security awareness training. 45% of UK SMEs have suffered cyber attacks – we ensure you're not one of them.
Microsoft 365 Support
Full Microsoft 365 deployment, migration, and ongoing support. We help you get the most from Teams, SharePoint, OneDrive, Exchange, and the entire Microsoft ecosystem. Whether you're migrating from another platform or optimising your existing setup, we've got you covered.
Cloud Hosted Desktops
Access your desktop securely from anywhere – office, home, or on the go. Our cloud hosted desktop solutions enable flexible and remote working while maintaining security and performance. Perfect for businesses with hybrid or remote teams across Dorset and Hampshire.
3CX Hosted Phone Systems
Modern VoIP phone systems that cut costs and improve communication. Our hosted 3CX PBX solutions include mobile apps, call recording, video conferencing, and integration with Microsoft Teams. Say goodbye to expensive traditional phone lines.
Managed Internet & Networks
Reliable business-grade internet connections with fully managed routers and proactive network monitoring. We keep your office or factory connected with maximum uptime. From cabling and infrastructure to Wi-Fi optimisation, we handle it all.
Why Choose SES Computers
Your Complete Outsourced IT Department
For over 30 years, SES Computers has been the trusted IT partner for SMEs across Dorset, Hampshire, Wiltshire, and Somerset. Based at the Maritime Business Centre in Portland, we combine local knowledge with enterprise-level expertise – without the enterprise-level prices.
When you partner with us, you’re not just getting IT support – you’re getting a complete outsourced IT department that genuinely cares about your business success.
- 30+ years of trusted IT experience in Dorset & Hampshire
- Dedicated account manager who knows your business
- Guaranteed response within 3 hours
- 24/7 proactive monitoring and support included
- Remote and on-site support across Bournemouth, Southampton, Poole, Salisbury
- Predictable monthly costs – no surprise bills, ever
- Cybersecurity protection built into every package
Ready to Transform Your IT Support?
Join hundreds of SMEs across Dorset, Hampshire, Wiltshire, and Somerset who trust SES Computers for their managed IT services.
Whether you’re in Bournemouth, Southampton, Poole, Salisbury, or anywhere in the South West – we’d love to hear from you.
✓ No obligation ✓ Free on-site assessment ✓ Response within 24 hours ✓ Based in Portland, Dorset
Frequently Asked Questions
Managed IT Services FAQs
Got questions about our IT support services? Here are answers to the most common questions from businesses in Dorset and Hampshire.
SES Computers is based at the Maritime Business Centre in Portland, Dorset. We provide on-site IT support across Dorset, Hampshire, Wiltshire, and Somerset – including Bournemouth, Southampton, Poole, Salisbury, Weymouth, Christchurch, and all surrounding towns and villages.
Our remote IT support and cloud services (hosted desktops, cloud backup, Microsoft 365) are available UK-wide, so we can support your business wherever you’re located.
Our managed IT services include everything you need to run your business technology smoothly:
- 24/7 proactive monitoring of your systems and network
- Helpdesk support via phone, email, or ticketing system
- Cybersecurity protection including email security, endpoint protection, and firewall management
- Cloud backup and disaster recovery
- Software updates and patches handled automatically
- Regular IT health checks and reporting
- Dedicated account manager who knows your business
We tailor packages to your specific needs – you only pay for what you actually need, with no unnecessary extras.
We guarantee a response within 3 hours for all support tickets. For critical issues affecting your business operations (server down, security breach, etc.), our team responds immediately.
Our helpdesk is available 24/7 – weekdays, weekends, and bank holidays – via phone, email, and our online ticketing system. Many issues can be resolved remotely within minutes. If on-site support is needed, our field engineers can reach businesses across Dorset and Hampshire quickly from our Portland base.
Our managed IT services are priced on a predictable monthly per-user basis, with no hidden costs or surprise bills. The exact price depends on your specific requirements, including:
- Number of users and devices
- Level of support needed (24/7 vs business hours)
- Cybersecurity requirements
- Cloud services (hosted desktops, backup, etc.)
Every business is different, so we provide custom quotes based on your actual needs. Contact us for a free IT assessment and we’ll give you a transparent, no-obligation quote. Most SMEs find our managed IT services more cost-effective than employing even one full-time IT person.
Absolutely – cybersecurity is a core part of our managed IT services. With 45% of UK SMEs having suffered a cyber attack, we take your protection seriously.
Our cybersecurity services include:
- Email security – blocking phishing, malware, and spam
- Endpoint protection – enterprise-grade antivirus for all devices
- Firewall management – protecting your network perimeter
- Security awareness training – helping your staff spot threats
- Cloud backup – ensuring you can recover from ransomware
- Regular security audits – identifying vulnerabilities before hackers do
We can also help businesses achieve Cyber Essentials certification if required.
Yes! We’re experienced Microsoft 365 specialists and can help with:
- Migration from other platforms (Google Workspace, on-premise Exchange, etc.)
- Deployment and initial setup for new businesses
- Ongoing support for Teams, SharePoint, OneDrive, Exchange, and more
- Training to help your team get the most from Microsoft 365
- Licence management to ensure you’re on the right plans
Whether you’re new to Microsoft 365 or looking to optimise your existing setup, we ensure your business gets maximum value from the entire Microsoft ecosystem.
Yes, we offer a comprehensive range of cloud services available UK-wide:
- Cloud Hosted Desktops – access your desktop securely from anywhere
- Cloud Hosted Servers – reduce on-premise infrastructure
- Cloud Backups – automated, encrypted backup of your data
- Hosted 3CX Phone Systems – modern VoIP telephony
- Microsoft 365 – full deployment and support
- RA InstaOffice – complete office-in-a-box solution
Our cloud solutions help businesses work flexibly (office, home, or on the go) while maintaining security and reducing hardware costs.
After 30+ years serving local businesses, here’s what sets us apart:
- Local & personal – based in Portland, we’re your neighbours, not a faceless call centre
- Dedicated account manager – one person who truly knows your business
- Proactive, not reactive – we prevent problems, not just fix them
- Transparent pricing – predictable monthly costs, no surprises
- Fast response – guaranteed response within 3 hours
- End-to-end service – from support desk to cybersecurity to cloud services
We’re big enough to provide enterprise-level expertise, but small enough to genuinely care about every client. That’s why many of our customers have been with us for 10, 15, even 20+ years.